Privacy Policy

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Last updated: December 12, 2018

About the Privacy Policy

The Strathcona Regional District (SRD) and Strathcona Gardens Recreation Complex ("we", "us", or "our") operate srd.ca, strathconagardens.com and  related SRD websites (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

The collection, use, and disclosure of personal information by the SRD and Strathcona Gardens is governed by the Freedom of Information and Protection of Privacy Act (FIPPA).

We use your Personal Information only for providing and improving the Site, programs, and services. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, you may be asked to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name and email address (“Personal Information”). We collect this information through features such as our Contact Page, surveys and service or program interactions.

Personal information is collected under the authority of FIPPA and will only be used for purposes related to:

  • Responding to inquiries and providing customer service
  • Supporting Strathcona Gardens programs, registrations, and facility services
  • Delivering SRD services and communications
  • Improving website functionality and user experience

We also use Google Analytics to help us understand how visitors use our site. You can read more about how Google uses your Personal Information at 
google.com/intl/en/policies/privacy. You can also opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We may share your Personal Information where required or permitted under FIPPA, including to comply with applicable laws, respond to lawful requests (such as subpoenas or search warrants), or to protect our rights and the safety of the public.

Consent

How do you give consent?

When you provide personal information through our contact forms or services, you consent to its collection and use for the stated purpose, in accordance with FIPPA.

How do you withdraw consent?

You may request to withdraw your consent for us to contact you or continue to use your information, subject to legal or contractual restrictions under FIPPA, by contacting us.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your Internet Protocol (“IP”) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, and other statistics.

We may use third-party services, including Google Analytics, to collect, monitor, and analyze this information. Where possible, this information is collected in aggregate form and is not used to identify individuals.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Like many websites, we use cookies to collect information and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of the Site may not function properly without cookies.

For more information, refer to our Cookie Policy.

Security

The security of your Personal Information is important to us. SRD and Strathcona Gardens take reasonable administrative, technical, and physical measures to protect personal information in accordance with FIPPA. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Access to Information

Under FIPPA, you have the right to request access to your personal information and to request corrections if you believe the information is inaccurate.

Requests for access or correction can be made by contacting us using the information below.

Changes to This Privacy Policy

This Privacy Policy is effective as of May 2018 and remains in effect except with respect to any future changes, which will take effect immediately upon being posted on this page.

We reserve the right to update or change this Privacy Policy at any time. Your continued use of the Site after any modifications constitutes your acknowledgment of the changes and your consent to the updated policy.

If we make material changes, we will notify you either through the email address you have provided or by posting a prominent notice on our website.