Citywide Portal

To get started with Citywide, you need to create an account. Note you will need an email address to use the system.

1. Go to the Citywide Portal and click on “Register” in the top right of the page.
2. Provide your email address and create a password.
3. Click ‘Register’.
4. Citywide will send an email to the address you have provided.
5. Open the email and complete the registration.

The next time you visit the site, you’ll login using your email and password.

 TIP: Bookmark the Citywide Portal page for future access to the site

Submit a Building Permit Application

1. Login to Citywide Portal.
2. Click on Area D Building Permits.
   • The first time you log in, you will be prompted to complete your profile. Once your profile is completed, click Update User and return to the Home Page by clicking on Home on the top left of the page.
   • At any time, you can click Back to make corrections, Save Draft to exit and continue your application at another time, or Quit to end the session and re-start the application at a later date.
3. Click Start Application.
4. Choose Strathcona then click Apply.
5. Complete Project Name, e.g. Harris kitchen renovation, click Next.
6. Provide the Address where the work will be taking place.  Citywide uses Canada Post addressing.  If the property has not been assigned an address, choose a location on the map – don’t worry if it’s not exact, we can fix it.
7. Complete contact information– you will automatically be added as the applicant.  If you are not the property owner, please click the + Add Contact button to add owner information, including phone number and email. Select Property Owner as the role and scroll down to choose Access Level.  Continue to add any other relevant contacts (such as subcontractors, registered professionals, etc.), their role, and access level.
   •  You can choose which contacts you would like to have access to your permit.  You can always go back and block the contact if they are no longer involved in the project.
8. Choose an application type from the drop down, click next.  You may need to scroll down to find the relevant type.
   • Residential SDD is a single detached dwelling (formerly SFD).
9. Enter the estimated cost of construction. 
10. The next page lists attachments based on the type of permit you are applying for. As every application is unique, you may not need all the documents listed, nor see all the documents you wish to attach.  If the document you wish to attach is listed, click the Upload button and drag and drop the document in to add it.  If the document you wish to attach is not listed, use Other and provide a description. You do NOT need to add all of these documents to submit the application; we will review and contact you if more information is needed or edit the list of requirements if some documentation is not required.
11. When all your documents have been uploaded, sign the declaration, click I Agree on the bottom right and click Submit.
    • Your application is not saved until you click Submit.

Congratulations, your application is submitted. We will contact you in the near future.

1. Login to Citywide Portal
2. Click on Planning Applications and Permits

The first time you log in, you will be prompted to complete your profile. Once your profile is completed, click Update User and return to the Home Page by clicking on Home on the top left of the page.

 At any time, you can click Back to make corrections, Save Draft to exit and continue your application at another time, or Quit to end the session and re-start the application at a later date.

3. Click Start Application.

4. Choose Strathcona Regional District, then click Apply.

5. Complete Project Name (e.g.’ Oyster River subdivision), and click Next.

6. Provide the Address where the work will be taking place.  Citywide uses Canada Post addressing.  If the property has not been assigned an address, choose the closest location on the map.  Scroll down and click Next.

7. Complete contact information– you will automatically be added as the applicant.  If you are not the property owner, please click the + Add Contact button to add owner information, including phone number and email.  Select Property Owner as the role and scroll down to choose Access Level.  Continue to add any other relevant contacts (such as Consultants, registered professionals, etc.), their role, and access level. 

8. If the contact type is not listed, click Other Contact, then click Other Contact again to see a Roles dropdown. Once you’ve chosen the contact type, click Next.

You can choose which contacts you would like to have access to your permit.  You can always go back and block the contact if they are no longer involved in the project.

9. Choose an application type from the drop down. You may need to scroll down to find the relevant type.

If you were unable to find your exact location, please enter at least one of the fields (PID, Legal, Folio) before you click Next. 

10. Choose your electoral area from the dropdown. The estimated fees are automatically populated.  Click Next.

11. The next page lists attachments based on the type of permit you are applying for. If you have these documents, click the Upload button and drag and drop the document in to add it.  You do NOT need to add all of these documents to submit the application; you can go back after the application is submitted and add them as you get them.  Click Next.

12. Review the Final Summary and, if all looks correct, sign the Declaration and click Submit.

*Please note, your application is not saved until you click Submit.

🛑 Before submitting your request, contact building@srd.ca to ensure we have information on the property! 

If we do have property information, please submit an Archives Research Request From to building@srd.ca